Terms and Conditions
Last updated: 10 December 2025
1. Introduction
Welcome to Pure Zen Living. These terms and conditions outline the rules and regulations for the use of Pure Zen Living's services, including yoga classes, wellness programmes, workshops, and product purchases.
By accessing and using our services, you accept these terms and conditions in full. Do not continue to use Pure Zen Living's services if you do not agree to all of the terms and conditions stated on this page.
2. Bookings and Payments
All class bookings and programme registrations must be made through our designated booking system or payment links. Payment is required at the time of booking unless otherwise stated.
We accept various payment methods as indicated on our booking platform. All prices are displayed in GBP (£) and include VAT where applicable.
For block bookings and monthly subscriptions, payment will be processed at the beginning of each billing period.
3. Cancellation Policy
We understand that plans can change. If you need to cancel a class booking, please notify us at least 24 hours in advance to receive a full refund or credit.
Cancellations made less than 24 hours before a class may not be eligible for a refund, though credits may be issued at our discretion.
For programme cancellations, please refer to the specific terms outlined in your programme registration or contact us directly.
4. Collection and Use of Personal Information
Pure Zen Living collects and stores personal information provided by you when you:
- Register for classes, workshops, or programmes
- Make bookings through our booking system
- Subscribe to our newsletter or communications
- Contact us via email or contact forms
- Purchase products through our website
The personal information we collect may include your name, email address, phone number, billing information, and any health or wellness information you voluntarily provide for the purpose of personalised service delivery.
We use this information to:
- Process your bookings and manage class attendance
- Communicate with you about classes, programmes, and services
- Send you updates, newsletters, and promotional materials (with your consent)
- Improve our services and customer experience
- Comply with legal and regulatory requirements
Your personal information is stored securely and is not shared with third parties except as necessary to process payments, deliver services, or as required by law.
5. Data Security and Retention
We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction.
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements.
You have the right to request access to, correction of, or deletion of your personal information at any time by contacting us.
6. Health and Safety
Participation in yoga classes and wellness programmes is at your own risk. If you have any medical conditions, injuries, or health concerns, please consult with a healthcare professional before participating.
It is your responsibility to inform the instructor of any health conditions or limitations that may affect your ability to participate safely.
Pure Zen Living and its instructors are not liable for any injuries sustained during classes or programmes, provided that reasonable care has been taken.
7. Products and Third-Party Links
Products recommended or sold through Pure Zen Living may be provided by third-party suppliers. We make reasonable efforts to ensure product quality but are not responsible for the manufacture or distribution of these products.
Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of service of these external sites.
8. Intellectual Property
All content on the Pure Zen Living website, including text, images, logos, videos, and course materials, is the property of Pure Zen Living or its content suppliers and is protected by copyright laws.
You may not reproduce, distribute, or use any content from our website without prior written permission.
9. Limitation of Liability
To the fullest extent permitted by law, Pure Zen Living shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services or website.
Our total liability to you for any claims arising from your use of our services shall not exceed the amount you paid for the specific service giving rise to the claim.
10. Changes to Terms
We reserve the right to modify these terms and conditions at any time. Any changes will be posted on this page with an updated revision date.
Your continued use of our services after any changes indicates your acceptance of the new terms.
11. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of England and Wales, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.
12. Contact Information
If you have any questions about these terms and conditions, please contact us:
- Email: leilazenyoga@gmail.com
- Phone: +44 7834 244 881
Visit our contact page for more information.